Star Investment Partners

Governance & Compliance

Transparency, accountability, and regulatory compliance are foundational to everything we do.

FSCA Credentials

Star Investment Partners is a licensed Financial Services Provider authorised by the Financial Sector Conduct Authority (FSCA) to operate as a Category II Discretionary Investment Manager.

Our licence permits us to provide discretionary investment management services, including the management of collective investment schemes and bespoke portfolios on behalf of our clients and their financial advisers.

Licence Type
Category II — Discretionary Investment Manager
FSP Number
FSP II
Regulator
Financial Sector Conduct Authority (FSCA)
Status
Active — In Good Standing

Governance Framework

Investment Committee

All investment decisions are governed by our Investment Committee, which meets regularly to review asset allocation, fund selection, and portfolio risk parameters.

Risk Management

We maintain a robust risk management framework that monitors portfolio exposures, counterparty risk, and compliance with regulatory requirements on an ongoing basis.

Compliance Monitoring

Our compliance function ensures adherence to FSCA regulations, the Financial Advisory and Intermediary Services Act (FAIS), and internal policies.

Conflict of Interest Management

We maintain a conflict of interest management policy to identify, manage, and where possible avoid conflicts that may arise in the course of our business.

Regulatory Documents

Privacy Policy

How we collect, use, and protect your personal information under POPIA.

CRISA Code

Our commitment to the Code for Responsible Investing in South Africa.

Disclaimer

Important legal disclaimers regarding our services and communications.

PAIA Manual

Promotion of Access to Information Act manual, outlining how to request access to records.

Complaints Procedure

We take all complaints seriously and are committed to resolving them fairly and promptly. If you have a complaint about any aspect of our services, please follow these steps:

  1. Contact us directly — Email partners@starip.co.za or call +27 861 777 574 (Option 6) with details of your complaint.
  2. Acknowledgement — We will acknowledge receipt of your complaint within 5 business days.
  3. Investigation & Resolution — We aim to resolve all complaints within 15 business days. Complex matters may take longer, and we will keep you informed of progress.
  4. FAIS Ombud — If you are not satisfied with our resolution, you may escalate your complaint to the FAIS Ombud.